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Recent posts on the Public Involvement Blog

The Perils of Abroad The Perils of Abroad    (May 15, 2013)

Sighted recently in Nice and a reminder of one of the traditional perils of abroad – much less so now in the modern France where the thrills of the ‘accroupis’ and other eccentricties of French plumbing that so much exercised les Anglais, have gone along with our aversions to their... [Continue reading]

Would you recommend a trip to A&E? Would you recommend a trip to A&E?    (April 15, 2013)

Dan Wardle is our survey guru – who better to ask about the ‘recommend’ question now being put about in the NHS as a key measure of user satisfaction. We have in the past been fans of an approach that uses this question and now we need to know how it stands up under this latest glare... [Continue reading]

Patient Powered Improvement – the new PPI Patient Powered Improvement – the new PPI    (April 12, 2013)

The old PPI is dead; long live the new PPI.  It is time we started talking about PPI in new terms because we have a new NHS structure in England.  Involvement and engagement in the PPI and PPE of old were not ends in themselves, but only means to an end.  And that end was and remains:  changes through... [Continue reading]

Time to FaceTime the practice nurse Time to FaceTime the practice nurse    (March 31, 2013)

Roy Lilley nailed the problem in his usual way:  I think it is only a matter of time before the public starts to say; ‘Why do I have to queue on the phone to get an appointment with my GP?’ ‘Tell me why I have to have a day off to speak to someone I can talk to on Skype from my desk?’... [Continue reading]

Habemus Epistola Pascha Habemus Epistola Pascha    (March 25, 2013)

Perhaps the time is overdue for the eminences of the national religion that is our NHS to retire into a conclave and finally decide who is in charge. We won’t be holding our breath for the white smoke – those of us left with functioning lungs. We will have staggered away – our walking... [Continue reading]

Patients must stop being just “patients” Patients must stop being just “patients”    (March 25, 2013)

I agree with the NHS Alliance’s “Manifesto for Primary Care” when it says  that it is time “for a true primary care led NHS”.  Indeed it is and has been really since 1948.  But what their manifesto doesn’t seem to get is that sharing decisions with communities... [Continue reading]